Managing Time and Attendance for Multiple Clients – Best Practices for Staffing Agencies

Staffing agencies require a discerning approach to time tracking. Using the traditional method of paper timesheets and attendance sign-in is incompatible with the modern business world; an obsolete approach that causes inaccuracy and inefficiency, and makes meeting payroll and managing regulatory compliance too difficult

Effective contingent workforce management ultimately depends on access to real-time data providing visibility into the company’s operations. When considering a staffing agency providing these managerial services to multiple clients, the complexity becomes even more pronounced. These agencies must leverage a modern approach to attendance and time collection to foster efficiency and productivity.

Let’s examine a few best practices for time and attendance tracking when considering a workforce subject to constant change. Use these insights to generate innovative ideas for making this process more efficient and effective. In the end, partnering with a provider of modern time tracking solutions makes managing your clients’ contingent workers easier.

Best Practices for Managing Time and Attendance for Multiple Clients

Regularly Audit your Time and Attendance Tracking Process

Performing audits of your agency’s time-tracking practice is critical for any staffing agency Higher efficiency of audits can be achieved by utilizing a modern timesheet entry solution. Additionally, managing the tax and payroll regulatory compliance needs for your organization also becomes easier.

In this scenario, modern time-tracking solutions that provide data analytics make perfect sense. For example, Timerack’s own solution for staffing agencies automatically generates an audit trail containing real-time attendance and associated data. This greatly assists your managers in easily finding any irregularities and tracking the overall efficacy of your time entry strategy. Having visibility into your entire contingent workforce operations, spanning multiple clients, ultimately informs your strategic planning process.

Enforce Strict Data Privacy Guidelines

Of course, any modern system for time and attendance generates a massive amount of real-time data. As a result, your agency needs a proactive approach to the data privacy of your time-tracking solution. This includes a strong cybersecurity footprint, considering the distributed nature of these systems

Don’t risk damage to your reputation by suffering a data breach or other hacking incident. The cybersecurity footprint of each client needs to be rigorous. Work with them to ensure their data (and yours) stays protected from unethical hackers.

Seamless Integration with Other Business Systems is Critical

Not surprisingly, any modern solution used for time and attendance tracking must seamlessly integrate with your other business systems. These include applications used for payroll processing, HR management, and ERPs. Notably, Timerack offers solutions providing transparent integration with most of the popular business applications used in the staffing industry. Additionally, our robust API simplifies the process for integrating with a variety of solutions.

Make Time Entry Training Part of the Onboarding Process

It is important that the contingent workers provided to your clients receive sufficient training in time and attendance entry, including details on your attendance policy, how to log their hours worked, and the contact person for reporting problems. Line managers at both your agency and its clients also need training on the time system’s reporting and data analytics features. This knowledge plays a key role in retrieving data-driven, actionable insights from your time and attendance data.

Timerack provides an easy-to-use modern solution for staffing agencies. Its intuitive features and interface simplify the training process for your employees, contractors, and clients. Our biometric time clock and mobile app for the iOS and Android platforms effectively automate the time-tracking process for your workforce. The user-friendly Timerack platform also extends to our reporting and data analytics functionality, benefiting managers.

Effective Communication is Essential

Keep the lines of communication open when managing the time and attendance tracking for each client’s contingent workforce. Transparent and timely communication is essential in ensuring any problems get resolved as quickly as possible. It also helps to create a positive rapport between your agency and its clients. Gaining a better understanding of their company culture also assists you in placing contingent workers with the right fit.

Consider adopting a vendor-on-premises approach to have a member of your agency consistently work at the client location. In addition to facilitating communication, they also serve as a point of contact for onsite employees. This representative also provides a valuable resource for answering questions about the time-tracking system and process.

The Timerack Time Entry Solution helps Staffing Agencies handle Multiple Clients

Timerack’s unique solution for time and attendance entry plays a crucial role in the success of many staffing agencies, making a positive impact on our customers with large contingent workforces that span multiple clients. We provide many time entry solutions, including biometric options for fingerprint and facial scanning, along with other approaches of pin numbers and badges; whichever solution best fits your needs.

Our platform also includes seamless reporting and data analytics functionality which provides the critical business insights your managers need. Contact our team to schedule a demo of the Timerack solution. We look forward to showing you a better time and attendance solution.

 

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