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Automation Personnel Services
40 offices throughout 11 states in the Southeastern U.S.
Large-sized
Staffing
Founded in 1990, Automation Personnel Services (APS) is a light-industrial staffing firm specializing in placing candidates with manufacturing, warehousing, distribution centers, and other customers requiring labor-intensive workforces. Since 2012, APS has been continually recognized as one of the “Largest U.S. Staffing Firms” by Staffing Industry Analysts and consistently ranks among the top 1% out of more than 17,000 U.S. staffing agencies surveyed. Due to its unwavering commitment to customer and candidate success, APS received ClearlyRated’s “Best of Staffing Client and Talent Satisfaction Award” in 2019 – 2024. Headquartered in Birmingham, Alabama, APS operates 37 branches throughout 9 states in the Southeastern and Central U.S.
As a staffing agency recognized and committed to meeting each customer’s unique hiring needs, Automation Personnel Services strives to deliver unparalleled staffing and employee services.
To achieve this, APS leverages time and labor tools and technologies. Unfortunately, the agency’s previous vendor lacked the quality of support and services they needed to continue delivering the best-in-class solutions customers came to expect. This not only impacted internal operations but also jeopardized customer satisfaction.
John Nordness, Director of Technology at Automation Personnel Services, has over 30 years of deep technical expertise and is responsible for vetting and testing all the staffing firm's technology. As such, John knew he and APS needed to find a better time-tracking solution.
John and his team scoured the market for a time and labor management software provider that met their expectations. They saw immediate value in Timerack’s comprehensive reporting capabilities, superior connectivity, and multiple hardware operations. After learning more about Timerack’s deep expertise in the light industrial staffing market, APS found the perfect vendor.
Timerack’s time and labor management specialists collaborated closely with APS to learn about their specific needs and goals. They then provided the firm with several options for implementing their time-tracking tools.
During the implementation process, APS had various configuration and equipment changes.
“ALL requests were met with a positive response and a clear resolution. A single customer with multiple payroll cycles was handled quickly and effectively. A shift ending in the next payroll period but billed to the prior payroll period was a scenario that Timerack was able to handle,” John said.
Since partnering with Timerack, APS has optimized customer satisfaction, transparency, and efficiency while eliminating payroll errors and boosting revenue.
Thanks to Timerack’s numerous hardware models and connection methods, APS can react promptly to customer requirements. Timerack’s real-time employee data allows APS to provide comprehensive insights to customers, enhancing visibility and trust. Additionally, the attendance data empowers the staffing firm to backfill promptly, often before a customer informs them about a missing associate.
Timerack’s automated capabilities eliminated manual payroll errors, directly contributing to revenue growth. APS also implemented Timerack’s automated time-keeping software with customers who previously used manual methods.
“After showing the customer the value of digital timekeeping, we have a lot of customers moving to a Timerack solution,” John said.
APS was pleasantly surprised that Timerack enhanced internal communications and collaboration, too.
“Teams thrive on solving problems, it’s a key ingredient to team building. In a very unexpected way, Timerack’s ability to meet our unique requirements reduced the amount of anxiety in our offices and increased our satisfaction level,” he explained.
“Timerack understood that accurate time reporting is key to the staffing industry. Their unique perspective on the light-industrial staffing market and ability to propose new features and functions with an open mind is very refreshing.”
– John Nordness, Director of Technology at Automation Personnel Services
Automation Personnel Services was founded in 1990 in Birmingham, Alabama, and has grown to become one of the largest independently owned staffing companies. They now have 37 offices in nine states throughout the Southeast. Automation specializes in providing light industrial employees to customers across the country with temporary and temp-to-hire associates, as well as executive recruiting.
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2024, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.
Timerack provides automated time and labor management and comprehensive reporting using cloud-based software, time clocks, and a mobile app with biometric and geofencing capabilities. Timerack helps cut the chaos of time and labor management for North American staffing agencies that handle hundreds of employees across multiple locations with disparate bill and pay rates. The system’s automatic alerts and features reduce theft, decrease the risk of fines and lawsuits for non-compliance, and protect margins with accurate time-keeping.
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2024, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.