Payroll Company Increases Yearly Revenue by $100,000
Case Study, Payroll
Durham, Maine & Waterbury, Connecticut
Action Payroll provides outsourced payroll services for businesses of all sizes. With over 25 years of experience, they pride themselves on payroll accuracy and reliability, keeping clients up-to-date with complex tax rules and regulations, and delivering unparalleled customer service.
Action Payroll Needed a Time and Attendance Solution That Was Mutually Beneficial
When Action Payroll approached us, it was already well-established as a payroll company. However, to reach the next level, the team wanted to find a new way of improving the payroll process for both their clients and themselves. With that in mind, they started looking into offering time and attendance as a bundled service to their clients.
The key to the service being mutually beneficial to both clients and Action Payroll was simplicity. Otherwise, it would put existing clients off and be more of a hassle than its existing payroll gathering methods.
The synchronization between Timerack and Accounting CS is really, really good. It looks very simple to customers, but it is extremely powerful. We can take on much larger clients utilizing Timerack software versus trying to do it ourselves. We have one deal that is over 300 employees in 33 locations throughout the state of Maine. Without Timerack, it would have been very cumbersome and our margins would not be what they are now. That customer takes us about 10 minutes. Without Timerack, it would take hours. It’s had a huge impact on the growth of the business and we would have had a very hard time playing in that space without TimeRack. It’s a home run.
Helping Action Payroll Manage Bigger Clients
Action Payroll’s utilization of Timerack and Thomson Reuters Accounting CS software has seen them make a significant leap with what they can offer existing customers but also the size of clients they can manage.
Furthermore, they’ve been able to do all this while decreasing their own time and without having to bring in any new team members.